Image:
Softbank Robotics
A human-sized, wheeled robot designed for social interaction, widely used in retail and hospitality.
NAOqi OS
Height
121
cm
Weight
29
kg
Speed
0.83
m/s
Payload
N/A
Mobility
Wheeled Base
Actuators
Electric Servo
DoF (Domains of freedom)
20
°
Pepper is designed to recognize your emotions and adapt its behavior, making every interaction feel natural and welcoming.
Whether it’s giving directions or leading a workout, Pepper uses its chest tablet and voice to guide you through any day-to-day task.


With its "kawaii" design and engaging body language, Pepper easily breaks the ice in schools, hospitals, or retail shops.
Using its hidden omnidirectional wheels, Pepper glides gracefully across flat floors to meet you wherever you need assistance.
A human-sized, wheeled robot designed for social interaction, widely used in retail and hospitality.
Pepper is the world’s most recognized social humanoid, designed to identify emotions and adapt its behavior accordingly. Moving on a stable wheeled base, it excels in retail and hospitality by engaging customers through speech, touch, and a tablet interface. With over 20 actuators and a friendly, non-threatening aesthetic, Pepper serves as a bridge for intuitive human-robot communication.
Image:
Softbank Robotics
A social pioneer designed to read human emotions and facial expressions, creating heartwarming connections in retail and healthcare.
Pepper by Softbank Robotics
Actuators
Electric Servo
DoF (Domains of freedom)
20
°
Height
121
cm
Speed
0.83
m/s
Weight
29
kg
Payload
N/A
kg
Runtime
12
h
OS / AI System
NAOqi OS
Wheeled Base
NAOqi OS
Equipped with a proprietary emotion-recognition engine that analyzes voice tones and facial expressions to adapt its behavior to the user’s mood.
Moves on a stable omni-directional wheeled base and features a chest-mounted tablet for multi-modal interaction in retail, healthcare, and education settings.
Image:
Softbank Robotics
Thousands of deployments in banks (HSBC), retail (Carrefour), and hospitals worldwide.
Hospitality, senior living facilities, and educational institutions focused on social AI.
Expressive eyes and posture foster social engagement.
Acts as a greeter and assistant using voice and gestures.
Recognizes tone and expressions for empathetic responses.

