Image:
Hyundai Robotics LAB
A friendly service robot equipped with facial recognition and language processing to assist customers in retail and showroom environments.
Hyundai Proprietary AI
Height
116
cm
Weight
80
kg
Speed
0.7
m/s
Payload
N/A
Mobility
Wheeled base
Actuators
N/A
DoF (Domains of freedom)
N/A
°
Greets returning customers with personalized data.
Rounded design to ensure customer comfort in retail.


Explains vehicle features while leading visitors.
Proprietary logic for high-end customer service protocols.
A friendly service robot equipped with facial recognition and language processing to assist customers in retail and showroom environments.
A compact 116 cm humanoid weighing 80 kg, equipped with an omnidirectional four-wheeled base, facial recognition, and language processing for high-traffic customer environments.
Image:
Hyundai Robotics LAB
DAL-e provides contact-free customer service in showrooms, recognizing faces and engaging in dialogue to explain products. It can escort customers to specific locations and provide interactive vehicle demos.
DAL-e by Hyundai Robotics LAB
Actuators
N/A
DoF (Domains of freedom)
N/A
°
Height
116
cm
Speed
0.7
m/s
Weight
80
kg
Payload
N/A
kg
Runtime
8
h
OS / AI System
Hyundai Proprietary AI
Wheeled base
Hyundai Proprietary AI
Hyundai Motor Group’s proprietary AI that combines natural language processing with social navigation to ensure professional and engaging customer interactions.
Image:
Hyundai Robotics LAB
Exclusively deployed in Hyundai and Kia showrooms in South Korea. It serves car dealerships looking to provide contact-free, interactive product tours and personalized greetings for potential vehicle buyers.
The second generation DAL-e features a lighter, more approachable design and a significantly faster facial recognition engine. It improves on the v1 platform with smoother social navigation and more intuitive customer interaction protocols.
Uses soft, rounded features and glowing LED eyes to appear inviting to customers in showrooms.
Uses arm and head pointing to reinforce verbal directions when guiding customers to vehicles.
Features facial recognition to identify returning customers and provide a personalized greeting.

